Quality & Systems

The companies mission statement is “To exceed our clients expectations in all aspects – each and every time.” The culture and the most vital relationship within LCM Group is the one between the company and the client. Our vision involves the full commitment of all employees, led by the senior management team.

Quality is defined by customers’ requirements. We operate a Non Conformance Reporting (NCR) modular, which is used to strengthen each operation.

Each department has its Key Performance Indicators (KPI) which are used to measure the success of the objectives.

LCM Group Systems
  • Internal Management System Manual
  • Management System Procedures
  • Operational Procedures
  • RED SKY System

LCM recognise that due to the diverse environment we operate in, there is a need to control data at all levels of the business, not only to assist LCM but our clients.

We have developed a system which has the ability to track work from receipt of order right through to issue of invoices and remittances.

The new system ensures full integration of costing and traceability which results in each work item, large or small, has its own unique reference code.

RED SKY provides commercial accuracy along with “Real Time Data Flow” which clients can access via the portal to check on progress.

lcm-quality-systems
lcm-quality-systems
lcm-quality-systems

GET LCM WORKING FOR YOU

Contact us today

CALL US

01772 655010

info@lcm-group.co.uk

View Our Brochure >

Privacy Policy



LCM Group value your privacy and we’ll never pass your information on to 3rd parties. By signing up to our email newsletter you agree to our Privacy Policy >.